Returns

Shipping Policy

We designed our shipping options to be simple, affordable, and prompt! We currently offer USPS priority shipping. Let us know if additional shipping options are important to you, and we’ll add services as demand warrants.

SHIPPING RATES

Shipping Method Order < $39.96 Order $39.97 – $129.91 Order $129.92 – $389.99 Order > $390.00
USPS First Class $6.95 $9.95 $13.95 $18.95
All International Shipments $10.95 (up to $79)
$16.95 $25.95 $34.95

USPS SERVICE GUIDELINES
Order shipments originate from Oklahoma City, OK , and typically require 2-7 business days to reach their destination. Deliveries do not occur on Sundays or Holidays. Orders placed before 12:00 noon CST typically go out within 24 hours.

ORDER CHANGES
Changes to orders cannot be made after 1:00pm CST on business days, as packages may already be en route to their destination(s).

 

Return & Exchange Policy

Products can be returned within 30 days of purchase.

If product returned UNOPENED within 14 days of purchase, refund of purchase price less shipping & handling. If product is returned OPENED/USED within 14 days of purchase, a 20% restocking fee (of retail value less s&h) will apply.

If product is returned 15-30 days of purchase, 20% restocking fee (of retail price without shipping & handling) will be charged.

SHAWN HUMPHRIES GOLF PERFORMANCE
209 S ALLIANCE CT
OKLAHOMA CITY, OK 73128-3608

Exchange Policy:

Products may be exchanged at no additional cost for up to 30 days after purchase. Reasons for exchange can include but are not limited to: faulty products, products damaged in shipping, products received that were not ordered, etc.Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

If you have any questions about the status of your return, contact us via e-mail at customerservice@shawnhumphries.com